Space 2022 2nd Floor Harbor Point Mall Subic Bay Freeport Zone
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
8.7
Service
7.3
Dining
5.7
Guest reviews
7.4/10
based on 10 reviews
7.7
7.7/10 based on 21 reviews
Rowan
United Kingdom,
January
2025
7.8/10
We had a great time at the hotel for the price we paid. The rooms were spacious and newly renovated, and the staff was nice and accommodating. However, the breakfast could use some improvement, and additional charges for extras like pillows were a bit unexpected. Overall, we enjoyed our stay and would consider returning in the future.
Rooms
8.0
The rooms were spacious and newly renovated with modern bathroom fixtures. The air conditioning worked great.
Service
9.0
The staff, especially Peter and Paula, provided excellent service throughout our stay.
Location
8.0
The hotel is conveniently located near various dining options and entertainment activities.
Dining
5.0
Breakfast was included, but it wasn't anything special. Still, it was a nice bonus for the price.
Facilities
9.0
The hotel had a lovely pool area, which was one of the highlights of our stay.
Roy
United States,
December
2024
6.8/10
I stayed at this hotel and found the rooms to be quite spacious, which my family really enjoyed, especially the pool area. Though the location is excellent, I had a concerning incident with the door lock that affected my overall comfort. The breakfast was just okay and would benefit from more options. Overall, it was a decent stay, yet there are areas in need of improvement for peace of mind.
Rooms
7.0
The rooms are spacious and nicely renovated, featuring large beds and modern bathrooms.
Service
6.0
Service was satisfactory, but I had a troubling experience regarding the door lock; it did not seem secure at all.
Location
9.0
The location is fantastic and very convenient for exploring the area.
Dining
5.0
Breakfast was included but not very impressive; it could definitely use more variety.
Facilities
6.0
The facilities are basic but functional; the pool is nice but not covered, which was a downside.
Louis
United States,
December
2024
6.0/10
The hotel is currently undergoing renovations, which is a bit of a downside. The customer service could definitely use some improvement as it felt a bit lacking. However, I did appreciate that the room was clean and kept cool, which made the stay comfortable overall. I wouldn't choose to return to this hotel, given my experience.
Rooms
7.0
The room was clean and cool but felt basic. It was relatively spacious, which was a plus.
Service
5.0
Customer service was just okay, with room for significant improvement.
Location
Dining
Facilities
6.0
The hotel facilities seemed outdated due to the ongoing remodel, and some areas were not accessible.
Kevin
United Kingdom,
November
2024
8.4/10
We had a fantastic weekend at the hotel, enjoying the spacious rooms and a lovely pool. The location was great with easy access to shopping and dining, but the lack of an elevator was a bit inconvenient, especially for guests on higher floors. Overall, it was an amazing vacation for the price we paid.
Rooms
9.0
The rooms were huge and spacious, perfect for our family. The bathroom was modern and well-equipped, although an elevator would have made things easier.
Service
8.0
The staff was very accommodating and attentive, making our stay pleasant despite a busy check-in time.
Location
9.0
The hotel is located just across from a mall and has nearby dining options, making it super convenient for shopping and eating.
Dining
7.0
Breakfast was included and was quite enjoyable, although options were somewhat limited.
Facilities
9.0
The pool was excellent, possibly heated, which allowed for enjoyable night swims.
James
United States,
November
2024
7.4/10
This hotel has a lot of potential with its spacious rooms and decent amenities. The location is great, being close to local attractions. However, it’s still undergoing renovations, and some basic maintenance is lacking, like the sink drainage and cleanliness of the pool. The absence of an elevator was a hassle during our stay, especially since we were on the third floor.
Rooms
8.0
The rooms were huge, accommodating several people comfortably, but the bathroom could use some towel racks.
Service
7.0
Service was okay, though the front desk staff managed well despite being busy upon our arrival.
Location
9.0
The location is very convenient, close to shopping and dining areas, making it easy to explore the surroundings.
Dining
6.0
Breakfast was standard, nothing exceptional, but you can get seconds if you want.
Facilities
7.0
The pool area was large and clean, although it could be seen from the road, which was slightly off-putting.
Stuart
United Kingdom,
November
2024
8.8/10
I had a fantastic stay at Subic Bay Peninsular Hotel, enjoying a spacious room with a great bathroom setup. The pool was excellent, perfect for my daughter, and the value for money was hard to beat. However, I did notice a lack of elevators, which was a bit of an inconvenience during our stay.
Rooms
9.0
The room was very spacious, accommodating for our family, and clean. It was perfect for our weekend getaway.
Service
10.0
The service was exceptional, with accommodating and friendly staff who truly enhanced our experience.
Location
9.0
The hotel is ideally located near Harbour Point Mall, making it easy for shopping and dining.
Dining
7.0
We enjoyed the breakfast buffet, which had a good variety, but the dining area can get crowded at times.
Facilities
9.0
The facilities were top-notch, especially the heated pool, which provided a great swimming experience for my daughter.
Isaac
United States,
October
2024
7.6/10
The hotel had a spacious lobby and rooms, which made the stay quite comfortable. The big rooms came with great amenities, though the lack of staff at the entrance and the less-than-ideal location of some rooms were disappointing. The nearby Japanese restaurant was a nice find, and overall, it was a pleasant stay despite a few issues.
Rooms
8.0
Our room was huge with a king-sized bed and plenty of closet space, making it very comfortable. However, we were disappointed by the view and the room's location near utility areas.
Service
7.0
The receptionist was attentive despite the busy check-in. I wished there was someone to help us with the door upon arrival.
Location
8.0
The hotel is conveniently located near a great Japanese restaurant and other attractions in the area.
Dining
Facilities
7.0
The swimming pool was nice, but the overall maintenance could use some improvement.
Hudson
United Kingdom,
August
2024
7.0/10
I had a pleasant stay overall, with a spacious room and great amenities. The staff were accommodating even though the front desk could have been more helpful. The location is fantastic, especially with a nearby Japanese restaurant I loved. However, the access to our room felt more like a maintenance area, and it was a bit disappointing to have a limited view from my window.
Rooms
8.0
The room was very spacious with a king-sized bed and lots of closet space. I appreciated the electric kettle and coffee mix provided. However, the access to the room was less than ideal, and I was disappointed with the view.
Service
6.0
While the receptionist did her best to assist us, the lack of a guard to greet us and help with our luggage was missed, especially since there were no elevators.
Location
9.0
The hotel is conveniently located near a fantastic Japanese restaurant, making it easy to find good food nearby.
Dining
5.0
I didn’t try the breakfast at the hotel since I preferred a nearby cafe, which I found more appealing.
Facilities
7.0
The swimming pool area was nice, and the hotel's spacious layout was enjoyable.
Edward
United Kingdom,
August
2024
8.2/10
I had a lovely stay at the hotel, enjoying the spacious room and fantastic pool. The staff were very accommodating, making for a comfortable experience. However, the jacuzzi was under renovation during my visit, and the lighting in some areas could use a little improvement. Overall, the hotel offers great value and is conveniently located near attractions.
Rooms
9.0
The room was very spacious, perfect for families, and it was clean.
Service
8.0
The staff were quite accommodating and courteous during my stay.
Location
9.0
The hotel is excellently located, close to shops, restaurants, and attractions like Remy Field.
Dining
Facilities
7.0
The pool was larger than many others in the area. However, improvements are needed in other areas like the jacuzzi.
Chris
United States,
July
2024
6.6/10
I had a mixed experience at this hotel. The rooms were spacious and renovated, but the overall ambiance felt a bit lacking, especially with the lighting. The breakfast included was quite basic, and while the staff were nice, I was surprised by some extra charges for items like pillows. Overall, for the price, it wasn't too bad, but it could improve in several areas.
Rooms
7.0
The rooms were spacious and newly renovated, but the lighting was quite dim, giving it a box-like feel. I found the bed to be comfortable and the amenities satisfactory.
Service
7.0
The staff were nice and willing to help, but there were moments where they seemed overwhelmed, especially during busy times.
Location
8.0
The hotel is located conveniently near a lovely Japanese restaurant we enjoyed, making it easy to grab meals.
Dining
5.0
Breakfast was included but not particularly great. It was surprising to see banana served cut in halves, which felt a bit underwhelming.
Facilities
6.0
The hotel has good amenities, including a pool which was enjoyable, but some functionality issues like the electrical plugs were a bit concerning.